FAQs

At Daniel’s Auto Repair LLC, precision is our priority. If the issue reappears within the warranty period, we provide a free and priority re-evaluation based on the original diagnosis. If the failure is directly related to the service we performed, the repair is covered. If the cause is different, we explain it with complete transparency using measurements, data, and technical evidence.

To maintain our “we fix what others can’t” standard, we work only in the areas where we are true specialists. Therefore: We do not service diesel vehicles, as our tools and processes are optimized for gasoline engines. On American vehicles, we perform general mechanical work and advanced diagnostics. On European brands, we focus exclusively on electrical, electronic, programming, and diagnostic systems, where we guarantee efficiency and precision.

Before charging for any diagnostic level, we assess the symptoms and explain the complexity of the case. If the issue can be resolved with a basic diagnostic, we only charge that level. We never offer unnecessary services, and every decision is backed by evidence, testing, and standardized procedures.

We offer clear, documented warranties: Software/programming: 30 days General repairs: 90 days Specific electronic components: up to 6 months, depending on the repair We explain all exclusions—such as moisture, third-party interference, non-authorized repairs, or battery-related failures—before delivering the vehicle.

We understand that advanced repairs can be costly. That’s why we offer repair phases, each documented, explained, and signed, so you can proceed according to your budget. We do not offer credit, but we ensure full clarity on each stage and its warranty.

Our average diagnostic takes about 2 hours, because we prioritize precision over guesswork. If the case is more complex and additional testing is required, we notify you immediately. We maintain open communication at all times and prioritize quality over speed.

All sensitive information is stored in a secure, encrypted digital system with restricted access and regular backups. We never share your information with third parties or use unsafe communication channels.

We only use original parts or components from suppliers with at least 85% proven reliability. Every part is physically and electronically tested before installation, especially modules and electronic components.

The diagnostic has a fixed cost based on the level of complexity, because it is a specialized technical service that includes in-depth analysis, advanced tools, and expert evaluation. The diagnostic cost is not deducted from the repair total, as it is an independent service that ensures accuracy before performing any work.

Because quality should never be discounted. Instead of lowering prices, we offer: Personalized technical guidance Free post-service follow-up Priority scheduling for returning customers Our pricing reflects the precision, experience, and advanced technology required to solve problems other shops cannot.

We currently operate under a fixed schedule. If an emergency occurs outside business hours, you may send us a message or text with the details of the issue, and your case will be addressed as a priority once the shop opens. We understand how stressful unexpected failures can be, which is why we always recommend preventive diagnostics and regular maintenance to reduce the risk of emergencies.